@book{AcemogluRobinson:2012,
  title = {Why {{Nations Fail}}: {{The Origins}} of {{Power}}, {{Prosperity}}, and {{Poverty}}},
  author = {Acemoglu, Daron and Robinson, James A.},
  date = {2012},
  publisher = {Crown Business},
  location = {New York}
}

@book{AhmedPotter:2006,
  title = {{{NGOs}} in {{International Politics}}},
  author = {Ahmed, Shamima and Potter, David},
  date = {2006},
  publisher = {Kumarian Press},
  location = {Bloomfield, CT}
}

@article{Ali:2018,
  title = {State {{Transitions}} from {{Rigidity}} to {{Fragility}} and {{Failure}}: {{The Case}} of {{Middle East}} and {{North Africa}}},
  author = {Ali, Hamid E.},
  date = {2018-07},
  journaltitle = {International Journal of Public Administration},
  volume = {41},
  number = {10},
  pages = {765--771},
  doi = {10.1080/01900692.2017.1387150}
}

@article{Alston:2017,
  title = {Beyond {{Institutions}}: {{Beliefs}} and {{Leadership}}},
  shorttitle = {Beyond {{Institutions}}},
  author = {Alston, Lee J.},
  date = {2017-06},
  journaltitle = {The Journal of Economic History},
  volume = {77},
  number = {2},
  pages = {353--372},
  doi = {10.1017/S0022050717000523}
}

@article{Barsoum:2018,
  title = {Egypt’s {{Many Public Administration Transitions}}: {{Reform Vision}} and {{Implementation Challenges}}},
  author = {Barsoum, Ghada},
  date = {2018-07},
  journaltitle = {International Journal of Public Administration},
  volume = {41},
  number = {10},
  pages = {772--780},
  doi = {10.1080/01900692.2017.1387145}
}

@article{BenatiCoccia:2018,
  title = {General {{Trends}} and {{Causes}} of {{High Compensation}} of {{Government Managers}} in the {{OECD Countries}}},
  author = {Benati, Igor and Coccia, Mario},
  date = {2018-09-10},
  journaltitle = {International Journal of Public Administration},
  volume = {41},
  number = {12},
  pages = {1018--1031},
  doi = {10.1080/01900692.2017.1318399},
  langid = {english}
}

@article{Brierley:2020,
  title = {Unprincipled {{Principals}}: {{Co}}‐opted {{Bureaucrats}} and {{Corruption}} in {{Ghana}}},
  author = {Brierley, Sarah},
  date = {2020-04},
  journaltitle = {American Journal of Political Science},
  volume = {64},
  number = {2},
  pages = {209--222},
  issn = {0092-5853, 1540-5907},
  doi = {10.1111/ajps.12495}
}

@incollection{Bush:2019,
  title = {Democracy and {{NGOs}}},
  booktitle = {Routledge {{Handbook}} of {{NGOs}} and {{International Relations}}},
  author = {Bush, Sarah Sunn},
  editor = {Davies, Thomas},
  date = {2019},
  publisher = {Routledge},
  location = {London}
}

@article{ChristensenOpstrup:2018,
  title = {Bureaucratic {{Dilemmas}}: {{Civil Servants Between Political Responsiveness}} and {{Normative Constraints}}},
  author = {Christensen, Jørgen Grønnegård and Opstrup, Niels},
  date = {2018-07},
  journaltitle = {Governance},
  volume = {31},
  number = {3},
  pages = {481--498},
  doi = {10.1111/gove.12312}
}

@incollection{Chudnovsky:2021,
  title = {Latin {{American Public Administration}}},
  booktitle = {Oxford {{Research Encyclopedia}} of {{Politics}}},
  author = {Chudnovsky, Mariana},
  date = {2021},
  publisher = {Oxford University Press},
  doi = {10.1093/acrefore/9780190228637.013.1426}
}

@article{ConsidineLewis:2003,
  title = {Bureaucracy, Network, or Enterprise? {{Comparing}} Models of Governance in {{Australia}}, {{Britain}}, the {{Netherlands}}, and {{New Zealand}}},
  author = {Considine, Mark and Lewis, Jenny M.},
  date = {2003-03},
  journaltitle = {Public Administration Review},
  volume = {63},
  number = {2},
  pages = {131--140},
  doi = {10.1111/1540-6210.00274}
}

@article{Cooper:2018,
  title = {Encouraging {{Civil Servants}} to {{Be Frank}} and {{Fearless}}: {{Merit Recruitment}} and {{Employee Voice}}},
  author = {Cooper, Christopher A.},
  date = {2018-12},
  journaltitle = {Public Administration},
  volume = {96},
  number = {4},
  pages = {721--735},
  doi = {10.1111/padm.12548}
}

@article{Cornell:2013,
  title = {Why {{Bureaucratic Stability Matters}} for the {{Implementation}} of {{Democratic Governance Programs}}},
  author = {Cornell, Agnes},
  date = {2013-04},
  journaltitle = {Governance},
  volume = {27},
  number = {2},
  pages = {191--214},
  doi = {10.1111/gove.12037}
}

@book{DahlstromLapuente:2017,
  title = {Organizing {{Leviathan}}: {{Politicians}}, {{Bureaucrats}}, and the {{Making}} of {{Good Government}}},
  author = {Dahlström, Carl and Lapuente, Victor},
  date = {2017},
  publisher = {Cambridge University Press},
  location = {Cambridge, UK},
  doi = {10.1017/9781316822869}
}

@article{DiMaggioPowell:1983,
  title = {The {{Iron Cage Revisited}}: {{Institutional Isomorphism}} and {{Collective Rationality}} in {{Organizational Fields}}},
  author = {DiMaggio, Paul J. and Powell, Walter W.},
  date = {1983-04},
  journaltitle = {American Sociological Review},
  volume = {48},
  number = {2},
  pages = {147--60},
  doi = {10.2307/2095101}
}

@article{DixonBhuiyanUstuner:2018,
  title = {Public {{Administration}} in the {{Middle East}} and {{North Africa}}},
  author = {Dixon, John and Bhuiyan, Shahjahan and Üstüner, Yılmaz},
  date = {2018-07},
  journaltitle = {International Journal of Public Administration},
  volume = {41},
  number = {10},
  pages = {759--764},
  doi = {10.1080/01900692.2018.1433207}
}

@article{EvansRauch:1999,
  title = {Bureaucracy and {{Growth}}: {{A Cross-National Analysis}} of the {{Effects}} of "{{Weberian}}" {{State Structures}} on {{Economic Growth}}},
  author = {Evans, Peter and Rauch, James E.},
  date = {1999-10},
  journaltitle = {American Sociological Review},
  volume = {64},
  number = {5},
  pages = {748--765},
  doi = {10.2307/2657374}
}

@incollection{Farazmand:1999,
  title = {Bureaucracy and the {{Alternatives}} in the {{Middle East}}},
  booktitle = {Bureaucracy and the {{Alternatives}} in {{World Perspective}}},
  author = {Farazmand, Ali},
  editor = {Henderson, Keith M. and Dwivedi, O. P.},
  date = {1999},
  pages = {244--268},
  publisher = {Palgrave Macmillan UK},
  location = {London},
  doi = {10.1057/9780333983355_10}
}

@article{FoleyEdwards:1996,
  title = {The {{Paradox}} of {{Civil Society}}},
  author = {Foley, Michael W. and Edwards, Bob},
  date = {1996-07},
  journaltitle = {Journal of Democracy},
  volume = {7},
  number = {3},
  pages = {38--52},
  doi = {10.1353/jod.1996.0048},
  url = {https://doi.org/10.1353/jod.1996.0048}
}

@article{Fukuyama:2013,
  title = {What {{Is Governance}}?},
  author = {Fukuyama, Francis},
  date = {2013-07},
  journaltitle = {Governance},
  volume = {26},
  number = {3},
  pages = {347--368},
  doi = {10.1111/gove.12035}
}

@report{Gibson:2017,
  title = {Participatory Grantmaking: {{Has}} Its Time Come?},
  author = {Gibson, Cynthia},
  date = {2017-10},
  institution = {Ford Foundation},
  url = {https://www.fordfoundation.org/wp-content/uploads/2017/11/participatory_grantmaking-lmv7.pdf}
}

@article{Gomide:2022,
  title = {Democracy and Bureaucracy in Newly Industrialized Countries: {{A}} Systematic Comparison between {{Latin America}} and {{East Asia}}},
  author = {Gomide, Alexandre},
  date = {2022-01},
  journaltitle = {Governance},
  volume = {35},
  number = {1},
  pages = {83--102},
  doi = {10.1111/gove.12572}
}

@article{Green:2021,
  title = {Reading and {{Writing}} in {{College}}: {{Ten Years}} of {{Tip Sheets}} in {{One Handy Document}}},
  author = {Green, Amelia Hoover},
  date = {2021-09},
  url = {https://www.ameliahoovergreen.com/uploads/9/3/0/9/93091546/writing-guide.pdf}
}

@article{HassanOMealia:2020,
  title = {Representative Bureaucracy, Role Congruence, and {{Kenya}}'s Gender Quota},
  author = {Hassan, Mai and O'Mealia, Thomas},
  date = {2020-10},
  journaltitle = {Governance},
  shortjournal = {Governance},
  volume = {33},
  number = {4},
  pages = {809--827},
  issn = {0952-1895, 1468-0491},
  doi = {10.1111/gove.12480},
  url = {https://onlinelibrary.wiley.com/doi/10.1111/gove.12480},
  urldate = {2023-03-17},
  langid = {english}
}

@incollection{Heiss:2019,
  title = {{{NGOs}} and Authoritarianism},
  booktitle = {Routledge {{Handbook}} of {{NGOs}} and {{International Relations}}},
  author = {Heiss, Andrew},
  editor = {Davies, Thomas},
  date = {2019},
  pages = {557--572},
  publisher = {Routledge},
  location = {London},
  doi = {10.4324/9781315268927-39}
}

@report{HerreroCangas:2004,
  type = {Brief},
  title = {The Good Governance Agenda of Civil Society: {{Implications}} for {{ACP-EU}} Cooperation},
  author = {Herrero Cangas, Alisa},
  date = {2004-12-02},
  number = {12},
  institution = {European Centre for Development Policy Management (ECDPM)},
  location = {Maastricht, Netherlands},
  url = {https://ecdpm.org/work/the-good-governance-agenda-of-civil-society-implications-for-acp-eu-cooperation}
}

@article{HicksHumphriesSlater:2024,
  title = {{{ChatGPT}} Is Bullshit},
  author = {Hicks, Michael Townsen and Humphries, James and Slater, Joe},
  date = {2024-06},
  journaltitle = {Ethics and Information Technology},
  shortjournal = {Ethics Inf. Technol.},
  volume = {26},
  number = {2},
  pages = {38},
  issn = {1388-1957, 1572-8439},
  doi = {10.1007/s10676-024-09775-5},
  url = {https://link.springer.com/10.1007/s10676-024-09775-5},
  urldate = {2024-06-19},
  abstract = {Abstract                            Recently, there has been considerable interest in large language models: machine learning systems which produce human-like text and dialogue. Applications of these systems have been plagued by persistent inaccuracies in their output; these are often called “AI hallucinations”. We argue that these falsehoods, and the overall activity of large language models, is better understood as               bullshit               in the sense explored by Frankfurt (On Bullshit, Princeton, 2005): the models are in an important way indifferent to the truth of their outputs. We distinguish two ways in which the models can be said to be bullshitters, and argue that they clearly meet at least one of these definitions. We further argue that describing AI misrepresentations as bullshit is both a more useful and more accurate way of predicting and discussing the behaviour of these systems.},
  langid = {american}
}

@article{HolmbergRothsteinNasiritousi:2009,
  title = {Quality of {{Government}}: {{What You Get}}},
  author = {Holmberg, Sören and Rothstein, Bo and Nasiritousi, Naghmeh},
  date = {2009-06},
  journaltitle = {Annual Review of Political Science},
  volume = {12},
  number = {1},
  pages = {135--161},
  doi = {10.1146/annurev-polisci-100608-104510}
}

@article{HouLiuYang:2018,
  title = {Of Time, Leadership, and Governance: {{Elite}} Incentives and Stability Maintenance in {{China}}},
  author = {Hou, Linke and Liu, Mingxing and Yang, Dali L. and Xue, Ji},
  date = {2018-04},
  journaltitle = {Governance},
  volume = {31},
  number = {2},
  pages = {239--257},
  doi = {10.1111/gove.12286}
}

@article{JindraVaz:2019,
  title = {Good {{Governance}} and {{Multidimensional Poverty}}: {{A Comparative Analysis}} of 71 {{Countries}}},
  author = {Jindra, Christoph and Vaz, Ana},
  date = {2019-10},
  journaltitle = {Governance},
  volume = {32},
  number = {4},
  pages = {657--675},
  doi = {10.1111/gove.12394}
}

@article{Jreisat:2018,
  title = {Public {{Administration Reform}} in {{Jordan}}: {{Concepts}} and {{Practices}}},
  author = {Jreisat, Jamil E.},
  date = {2018-07},
  journaltitle = {International Journal of Public Administration},
  volume = {41},
  number = {10},
  pages = {781--791},
  doi = {10.1080/01900692.2017.1387991}
}

@article{Kim:2017,
  title = {The Development of Modern Public Administration in {{East Asia}}},
  author = {Kim, Pan Suk},
  date = {2017-06},
  journaltitle = {International Review of Administrative Sciences},
  volume = {83},
  number = {2},
  pages = {225--240},
  doi = {10.1177/0020852316685162}
}

@incollection{MeierHill:2005,
  title = {Bureaucracy in the {{Twenty-First Century}}},
  booktitle = {The {{Oxford Handbook}} of {{Public Management}}},
  author = {Meier, Kenneth J. and Hill, Gregory C.},
  editor = {Ferlie, Ewan and Lynn, Laurence E. and Pollitt, Christopher},
  date = {2005},
  pages = {51--71},
  publisher = {Oxford University Press},
  location = {Oxford},
  doi = {10.1093/oxfordhb/9780199226443.003.0004}
}

@incollection{MeierMelton:2014,
  title = {Bureaucratic {{Representation}} and {{Responsiveness}}},
  booktitle = {The {{Oxford Handbook}} of {{Racial}} and {{Ethnic Politics}} in the {{United States}}},
  author = {Meier, Kenneth J. and Melton, Erin K.},
  editor = {Leal, David L. and Lee, Taeku and Sawyer, Mark},
  date = {2014},
  publisher = {Oxford University Press},
  location = {Oxford},
  doi = {10.1093/oxfordhb/9780199566631.013.5}
}

@article{MilwardJensenRoberts:2016,
  title = {Is {{Public Management Neglecting}} the {{State}}?},
  author = {Milward, Brint and Jensen, Laura and Roberts, Alasdair and Dussauge-Laguna, Mauricio I. and Junjan, Veronica and Torenvlied, René and Boin, Arjen and Colebatch, H. K. and Kettl, Donald and Durant, Robert},
  date = {2016-07},
  journaltitle = {Governance},
  volume = {29},
  number = {3},
  pages = {311--334},
  doi = {10.1111/gove.12201}
}

@article{MunoBriceno:2023,
  title = {Autocratization and {{Public Administration}}: {{The Revolutionary-Populist Regime}} in {{Venezuela}} in {{Comparative Perspective}}},
  author = {Muno, Wolfgang and Briceño, Héctor},
  date = {2023-01},
  journaltitle = {Asia Pacific Journal of Public Administration},
  pages = {1--20},
  doi = {10.1080/23276665.2022.2148262}
}

@article{Nelson:2021,
  title = {How to {{Read Journal Articles Like}} a {{Professor}}},
  author = {Nelson, Michael J.},
  date = {2021},
  url = {http://mjnelson.org/Teaching/HowToRead.pdf}
}

@article{Nisar:2018,
  title = {Children of a {{Lesser God}}: {{Administrative Burden}} and {{Social Equity}} in {{Citizen}}–{{State Interactions}}},
  shorttitle = {Children of a {{Lesser God}}},
  author = {Nisar, Muhammad A},
  date = {2018-01-01},
  journaltitle = {Journal of Public Administration Research and Theory},
  volume = {28},
  number = {1},
  pages = {104--119},
  issn = {1053-1858, 1477-9803},
  doi = {10.1093/jopart/mux025},
  url = {http://academic.oup.com/jpart/article/28/1/104/4061313},
  urldate = {2024-09-05},
  langid = {english}
}

@book{North:1990,
  title = {Institutions, Institutional Change and Economic Performance},
  author = {North, Douglass C.},
  date = {1990},
  publisher = {Cambridge University Press},
  location = {Cambridge}
}

@article{OliverosSchuster:2018,
  title = {Merit, {{Tenure}}, and {{Bureaucratic Behavior}}: {{Evidence From}} a {{Conjoint Experiment}} in the {{Dominican Republic}}},
  author = {Oliveros, Virginia and Schuster, Christian},
  date = {2018-05},
  journaltitle = {Comparative Political Studies},
  volume = {51},
  number = {6},
  pages = {759--792},
  doi = {10.1177/0010414017710268}
}

@article{Olsen:2005,
  title = {Maybe {{It Is Time}} to {{Rediscover Bureaucracy}}},
  author = {Olsen, Johan P.},
  date = {2005-01},
  journaltitle = {Journal of Public Administration Research and Theory},
  volume = {16},
  number = {1},
  pages = {1--24},
  doi = {10.1093/jopart/mui027}
}

@book{Ostrom:1990,
  title = {Governing the {{Commons}}: {{The Evolution}} of {{Institutions}} for {{Collective Action}}},
  author = {Ostrom, Elinor},
  date = {1990},
  publisher = {Cambridge University Press},
  location = {Cambridge}
}

@incollection{Pardo:2011,
  title = {Civil {{Service}}},
  booktitle = {International {{Encyclopedia}} of {{Political Science}}},
  author = {Pardo, María del Carmen},
  editor = {Badie, Bertrand and Berg-Schlosser, Dirk and Morlino, Leonardo},
  date = {2011},
  pages = {255--259},
  publisher = {SAGE Publications},
  location = {Thousand Oaks, CA},
  doi = {10.4135/9781412959636.n68}
}

@article{PeetersCampos:2021,
  title = {Taking the Bite out of Administrative Burdens: {{How}} Beneficiaries of a {{Mexican}} Social Program Ease Administrative Burdens in Street-Level Interactions},
  author = {Peeters, Rik and Campos, Sergio A.},
  date = {2021-10},
  journaltitle = {Governance},
  volume = {34},
  number = {4},
  pages = {1001--1018},
  doi = {10.1111/gove.12534}
}

@article{Powner:2016,
  title = {Reading and {{Understanding Political Science}}: {{A Student}}'s {{Guide}} to {{Scholarly Literature}}},
  author = {Powner, Leanne C.},
  date = {2016},
  url = {https://www.leannecpowner.com/tchdocs/ReadingPS2015-6.pdf}
}

@book{PutnamLeonardiNanetti:1994,
  title = {Making Democracy Work: {{Civic}} Traditions in Modern {{Italy}}},
  author = {Putnam, Robert D. and Leonardi, Robert and Nanetti, Raffaella Y.},
  date = {1994},
  publisher = {Princeton University Press},
  location = {Princeton}
}

@incollection{RamosMilanesi:2021,
  title = {A {{Brief Story}} of {{Latin American Public Administration}}: {{A Particular Model}}},
  booktitle = {The {{Emerald Handbook}} of {{Public Administration}} in {{Latin America}}},
  author = {Ramos, Conrado and Milanesi, Alejandro},
  editor = {Peters, B. Guy and Tercedor, Carlos Alba and Ramos, Conrado},
  date = {2021-01-12},
  pages = {9--19},
  publisher = {Emerald Publishing Limited},
  doi = {10.1108/978-1-83982-676-420201002}
}

@article{RiccucciRyzin:2017,
  title = {Representative {{Bureaucracy}}: {{A Lever}} to {{Enhance Social Equity}}, {{Coproduction}}, and {{Democracy}}},
  author = {Riccucci, Norma M. and Ryzin, Gregg G. Van},
  date = {2017},
  journaltitle = {Public Administration Review},
  volume = {77},
  number = {1},
  pages = {21--30},
  doi = {10.1111/puar.12649}
}

@article{Roberts:2017,
  title = {Our {{Asian}} Challenge},
  author = {Roberts, Alasdair},
  date = {2017-10},
  journaltitle = {Governance},
  volume = {30},
  number = {4},
  pages = {537--539},
  doi = {10.1111/gove.12303}
}

@article{Roberts:2018,
  title = {The {{Aims}} of {{Public Administration}}: {{Reviving}} the {{Classical View}}},
  author = {Roberts, Alasdair},
  date = {2018-03},
  journaltitle = {Perspectives on Public Management and Governance},
  volume = {1},
  number = {1},
  pages = {73--85},
  doi = {10.1093/ppmgov/gvx003}
}

@online{Rosenzweig:2023,
  title = {{{AI-assisted}} Writing Is Close to Becoming as Standard as Spell Check. {{Here}}'s the Catch},
  author = {Rosenzweig, Jane},
  date = {2023-06-20T10:30:55.547},
  url = {https://www.latimes.com/opinion/story/2023-06-20/google-microsoft-chatgpt-ai-writing-assistants-artificial-intelligence},
  urldate = {2024-08-19},
  abstract = {AI is on the verge of becoming a standard feature of word processing. The danger is that it will discourage us from thinking for ourselves.},
  langid = {american},
  organization = {Los Angeles Times}
}

@article{Rothstein:2009,
  title = {Creating {{Political Legitimacy}}},
  author = {Rothstein, Bo},
  date = {2009-11},
  journaltitle = {American Behavioral Scientist},
  volume = {53},
  number = {3},
  pages = {311--330},
  doi = {10.1177/0002764209338795}
}

@article{RothsteinTeorell:2008,
  title = {What {{Is Quality}} of {{Government}}? {{A Theory}} of {{Impartial Government Institutions}}},
  author = {Rothstein, Bo and Teorell, Jan},
  date = {2008-04},
  journaltitle = {Governance},
  volume = {21},
  number = {2},
  pages = {165--190},
  doi = {10.1111/j.1468-0491.2008.00391.x}
}

@article{Sahn:2024,
  title = {Public Comment and Public Policy},
  author = {Sahn, Alexander},
  date = {2024-08-31},
  journaltitle = {American Journal of Political Science},
  shortjournal = {American J Political Sci},
  pages = {ajps.12900},
  issn = {0092-5853, 1540-5907},
  doi = {10.1111/ajps.12900},
  url = {https://onlinelibrary.wiley.com/doi/10.1111/ajps.12900},
  urldate = {2024-09-05},
  abstract = {Abstract             Is public policy responsive to demographically and ideologically unrepresentative comments given at public meetings? I investigate this possibility using a novel data set of over 40,000 comments made at the San Francisco Planning Commission between 1998 and 2021, matched to information about proposed developments discussed in hearings and administrative data on commenters. I document four stylized facts: First, commenters at public meetings are unrepresentative of the public along racial, gender, age, and homeownership lines; second, distance to the proposed development predicts commenting behavior, but only among those in opposition; third, commission votes are correlated with commenters’ preferences; finally, the alignment of White commenters (vs. other racial groups) and neighborhood group representatives and the general public (vs. other interest groups) better predict project approvals.},
  langid = {english}
}

@article{SarkerAlAthmay:2018,
  title = {The {{Changing Facets}} of {{Public Administration}} in the {{United Arab Emirates}}},
  author = {Sarker, Abu Elias and Al Athmay, Alaa Aldin Abdul Rahim A},
  date = {2018-07},
  journaltitle = {International Journal of Public Administration},
  volume = {41},
  number = {10},
  pages = {832--844},
  doi = {10.1080/01900692.2017.1387149}
}

@article{SchomakerBauer:2020,
  title = {Public {{Governance}} in the {{MENA Region}}: {{Reform Trends}} and {{Patterns}}},
  author = {Schomaker, Rahel M. and Bauer, Michael W.},
  date = {2020-04},
  journaltitle = {International Journal of Public Administration},
  volume = {43},
  number = {5},
  pages = {378--391},
  doi = {10.1080/01900692.2019.1669179}
}

@article{SchusterMeyer-SahlingMikkelsen:2020,
  title = {({{Un}})Principled Principals, (Un)Principled Agents: {{The}} Differential Effects of Managerial Civil Service Reforms on Corruption in Developing and {{OECD}} Countries},
  author = {Schuster, Christian and Meyer‐Sahling, Jan‐Hinrik and Mikkelsen, Kim Sass},
  date = {2020-10},
  journaltitle = {Governance},
  volume = {33},
  number = {4},
  pages = {829--848},
  doi = {10.1111/gove.12461}
}

@article{SuzukiHur:2020,
  title = {Bureaucratic Structures and Organizational Commitment: Findings from a Comparative Study of 20 {{European}} Countries},
  author = {Suzuki, Kohei and Hur, Hyunkang},
  date = {2020-06},
  journaltitle = {Public Management Review},
  volume = {22},
  number = {6},
  pages = {877--907},
  doi = {10.1080/14719037.2019.1619813}
}

@article{Tapscott:2021,
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